Organizational Behavior in Health Care
Author: Nancy Borkowski
2005 AJN Book of the Year Award Winner! Organizational Behavior in Health Care presents a clear understanding of individual and group behavior in health care organizational settings. Using an applied focus, the book provides a concise overview of key issues, such as perceptions and attitudes, stress, conflict, conflict management and negotiations, group dynamics, team building, and managing organizational change. This essential new resource gives managers critical insight into understanding workplace problems and dynamics, thus enabling organizations to achieve success through increased job satisfaction and productivity.